Your privacy matters.

This Privacy Policy explains how Alexandra Home collects, uses, discloses, and protects personal information when you visit this website, submit an inquiry, or otherwise interact with Alexandra Home.

Effective date: September 29, 2026

Information We Collect

Alexandra Home may collect personal information that you provide directly, including your name, email address, city or town, project details, service interests, project requirements, timelines, photos, plans, files, and other information you choose to provide through an inquiry form or subsequent communication.

For business-to-business inquiries, this may also include your business or studio name, website or social media information, requested design support, project deliverables, deadlines, and related project files.

The website may also collect limited technical information automatically, such as information about your browser, device, IP address, and use of the website.

How We Use Your Information

Alexandra Home may use personal information to review and respond to inquiries; determine the appropriate services for a project; communicate with prospective and current clients; provide and administer services; prepare project materials, agreements, invoices, and business records; operate and improve the website; and meet applicable legal, accounting, or regulatory requirements.

Personal information will not be used for an unrelated purpose without consent unless otherwise permitted or required by law.

Website Forms and Communications

Information submitted through Alexandra Home's website forms is used to review and respond to your inquiry and, where applicable, to provide services.

Submitting an inquiry does not subscribe you to marketing emails or newsletters.

Cookies and Analytics

This website is hosted by Squarespace and may use cookies and similar technologies required for website functionality, security, and performance. The website may also use Squarespace's built-in analytics to understand general website activity and improve the website experience.

Where applicable, cookie preferences may be managed through the website's cookie settings.

Service Providers

Alexandra Home uses third-party service providers to operate the website, communicate with clients, manage projects, and provide services. These may include Squarespace, email service providers, DesignFiles, and other providers reasonably necessary to operate the business and deliver services.

Personal information may be processed or stored by these service providers in jurisdictions outside Canada and may therefore be subject to the laws of those jurisdictions.

Alexandra Home remains responsible for personal information under its control and takes reasonable steps to use service providers appropriate to the nature of the information being processed.

Retention and Security

Alexandra Home retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected or to meet applicable legal, accounting, or business requirements.

Reasonable safeguards appropriate to the nature and sensitivity of the information are used to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

No method of electronic storage or transmission can be guaranteed to be completely secure.

Access, Correction, and Withdrawal of Consent

You may contact Alexandra Home to request access to personal information held about you or to request that inaccurate or incomplete information be corrected.

Where Alexandra Home relies on consent to collect, use, or disclose personal information, you may withdraw that consent, subject to applicable legal or contractual restrictions and reasonable notice.

Questions or Privacy Concerns

Questions, requests, or concerns about this Privacy Policy or Alexandra Home's handling of personal information may be directed to:

Alexandra Home
Privacy Contact: Owner
hello@alexandrahome.ca

Changes to This Privacy Policy

Alexandra Home may update this Privacy Policy from time to time to reflect changes to its practices, services, technology, or applicable requirements. The effective date at the top of this page will be updated when changes are made.