These Terms & Conditions govern your use of the Alexandra Home website. By accessing or using this website, you agree to these Terms & Conditions.

Website terms, clearly outlined.

Terms & Conditions


Effective date: September 30, 2026

Website Use

This website is provided for general information about Alexandra Home and its services. You may use this website for lawful purposes only and may not use it in a way that could damage, disable, interfere with, or compromise the website or its operation.

Information on this website may be updated, changed, or removed from time to time without notice.

Services and Project Inquiries

Information about Alexandra Home’s services, deliverables, pricing, timelines, and process is provided for general informational purposes and does not constitute an offer or guarantee that a particular service or project will be accepted.

Submitting a project inquiry does not create a client relationship, reserve availability, or constitute a booking.

A project is considered booked only after the applicable agreement has been completed and the required payment has been received.

Client Agreements

Paid design services are governed by the applicable Client Services Agreement, project scope, and any other terms provided in connection with the project.

Those project-specific terms govern matters including scope, deliverables, payment, revisions, cancellation, intellectual property, product recommendations, technical limitations, and other service-specific requirements.

If there is any inconsistency between these website Terms & Conditions and a signed client agreement, the signed client agreement will govern with respect to the applicable project.

Pricing and Availability

Prices, services, and availability shown on this website may change from time to time. Applicable pricing and project requirements will be confirmed before a project is booked.

Any applicable taxes will be identified as required.

Product prices, availability, lead times, finishes, specifications, and other information relating to products recommended or shown as part of a design project may change and are ultimately subject to the applicable retailer, supplier, or manufacturer.

Design Information and Visuals

Images, drawings, layouts, renderings, product selections, examples, and other design materials shown on this website are intended to communicate design concepts, services, and examples of Alexandra Home’s work.

3D visuals and other representations may use representative models, materials, finishes, or other elements where exact products or materials are unavailable within the design software. They should not be interpreted as exact photographic reproductions of a completed space.

Design materials are not architectural, engineering, construction, electrical, plumbing, structural, or other regulated professional documents unless expressly stated otherwise.

Measurements, Site Conditions, and Technical Requirements

Design services may rely on measurements, photographs, plans, project information, approvals, and other materials provided by clients or third parties.

Contractors, trades, suppliers, fabricators, installers, and other appropriate professionals are responsible for independently verifying site conditions, dimensions, quantities, technical requirements, applicable codes, installation requirements, feasibility, and product suitability before purchasing, fabrication, construction, installation, or other implementation.

Products and Third-Party Services

Alexandra Home may recommend or reference products, retailers, suppliers, contractors, trades, manufacturers, fabricators, installers, delivery providers, or other third parties.

Unless expressly agreed otherwise, Alexandra Home does not control and is not responsible for the acts, omissions, products, services, policies, pricing, availability, workmanship, delivery, performance, or representations of independent third parties.

Any transaction or arrangement between you and a third party is subject to that third party’s applicable terms and policies.

Intellectual Property

Unless otherwise indicated, the content of this website, including text, branding, graphics, layouts, design materials, drawings, renderings, images, and other original content created by or for Alexandra Home, is owned by or licensed to Alexandra Home and is protected by applicable intellectual property laws.

Website content may not be copied, reproduced, republished, distributed, modified, sold, or used for commercial purposes without prior written permission from Alexandra Home, except as permitted by law.

Client rights to use design materials created as part of a paid project are governed by the applicable client agreement.

Portfolio and Project Images

Examples of project work may appear on this website, in Alexandra Home’s portfolio, or in other promotional materials where Alexandra Home has the appropriate rights or permissions to use them.

The use of design materials, project photographs, and identifying client information in connection with a paid project is governed by the applicable client agreement and any related permissions.

Third-Party Links

This website may contain links to websites or services operated by third parties. These links are provided for convenience or reference only.

Alexandra Home does not control third-party websites and is not responsible for their content, availability, privacy practices, terms, products, or services. Accessing a third-party website is at your own discretion and subject to that third party’s terms and policies.

Website Information and Availability

Alexandra Home makes reasonable efforts to keep website information accurate and current but does not guarantee that all content will always be complete, current, error-free, or available without interruption.

To the extent permitted by law, Alexandra Home is not responsible for loss or damage arising solely from reliance on general information presented on this website. Project-specific decisions should be based on the applicable project documents, confirmed information, and appropriate professional or trade advice where required.

Privacy

Your use of this website is also subject to the Alexandra Home Privacy Policy, which explains how personal information is collected, used, disclosed, and protected.

Changes to These Terms

Alexandra Home may update these Terms & Conditions from time to time to reflect changes to the website, services, business practices, or applicable requirements. The effective date at the top of this page will be updated when changes are made.

Governing Law

These Terms & Conditions are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.

Contact

Questions about these Terms & Conditions may be directed to:

Alexandra Home
hello@alexandrahome.ca